FUJITEC AMERICA, INC.

MODERNIZATION OPERATIONS MANAGER

JOB SUMMARY

Manage all modernization operations processes, employees, and projects. This position exercises discretion and independent judgement with respect to matters of significance.

ESSENTIAL DUTIES

• Responsible for meeting volume and profit goals. Ensures assigned area(s) has a sufficient number of trained / qualified staff to ensure services are regularly and conveniently available to the organization and its customers.
• Administer company safety program, including performing safety audits as required and when necessary and stressing the importance of safety to all employees.
• Plan, direct, and prioritize elevator modernization jobs including manpower needs; utilize project management software and other scheduling tools.
• Use accounting reports and programs to review job status to identify risk and opportunity, including properly reporting fade issues prior to revenue.
• Manage jobsites from survey through the completion of the modernization process documenting and advising on modernization project progress for work not included, including trouble-shooting problems with mechanics, performing quality audits and meeting with customers to review progress.
• Manage subcontractor schedule and performance on turn-key projects.
• Develop and maintain strong working relationships with owner, elevator consultants, construction firms and architects.
• Review and sign off on all bids, including attending pre-bid meetings with construction and modernization sales representatives and providing technical input to calculate labor and material costs.
• Identify, review, and sign off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits and other necessary approvals.
• Maintain up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Maintain strong familiarity of company standard operating procedures and products by attending company training classes and reviewing factory equipment updates and supplier goods; interface with corporate departments, including the factory, coordination and labor, and consult with management.
• Mediate and resolve complaints and problems of external and internal customers, including meeting with local business agents to resolve issues involving union employees.
• Determine what materials need to be ordered for job completion, coordinate, and arrange for sub-contracting portions of installations.
• Make weekly crew visits and day one visits to manage safety, site activities and progress of employees and customer, document findings.

This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties.

DIRECT REPORTS

2 - (1) Modernization Superintendent, (1) Project Manager

This role manages subordinate supervisor(s) who supervise employee(s) and is responsible for the overall direction, coordination and evaluation of these units. The individual also directly supervises nonsupervisory employees and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. All hiring, coaching, performance management and terminations are to be in coordination with HR support and approval.

JOB QUALIFICATIONS AND REQUIREMENTS

• Education: Bachelor’s in related field preferred
• Experience: Minimum 2 years in related
• Requires a valid driver’s license and a satisfactory Motor Vehicle Report.
• Local Travel Expectations: 15%

SKILLS/CORE COMPETENCIES

• Technical Professional Knowledge
• Teamwork and Cooperation
• Communication
• Team Leadership
• Decision Making
• Problem Analysis
• Customer Service Orientation
• Initiative

WORK ENVIRONMENT AND EXPECTATIONS

• Job duties are performed mainly within an established office environment under normal lighting and climate-controlled tolerances. The noise level in the work environment is usually low to moderate.

• When the employee has cause to visit a work site, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places and outdoor weather conditions. The noise in the work environment is often loud.
• Requires a consistent physical presence at the branch office to oversee shared services functions and employees, normally achieved by working standard business hours. Certain positions will require a flexibility of working hours to meet the demands of the job and the direction of the manager.

The work environments are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

• Frequent reaching, stooping, bending, kneeling, and crouching.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 40 pounds at times.

PAY TRANSPARENCY INFORMATION

The 2025 base pay scale for this position and career level is bolded below:

$107,474 - $152,891

This base pay range represents the anticipated low and high range of wages for this position. Actual salaries will vary and will be based on various factors, such as candidate's location, qualifications, skills, competencies, and proficiency for the role.

In addition to base pay, full-time employees are eligible for insurance (medical, dental, vision, life, short-term disability, and long-term disability) and a 401(k) plan, all subject to the terms and conditions of those plans, which may change from time to time. Employees are also eligible for certain paid-time off benefits pursuant to our policies (which may change from time to time) and applicable laws.

This job description does not constitute a written or implied contract of employment. This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises.

Fujitec America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran or any other protected class under federal, state, or local law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be authorized to work for any employer in the U.S. We are currently unable to sponsor or take over sponsorship of an employment visa.